Terms of Service

1. The App

Relationship Tracker / Relationship Tracker Pro is an iOS application for personal, non-commercial use. It helps you track relationship moments, notes, memories, gift ideas, important dates, and related reminders or preparation tools.

The App is a private productivity / journaling-style tool. It is not:

• Professional medical, psychological, therapy, or counselling advice
• Legal, financial, tax, or relationship counselling services
• A dating platform, social network, messaging service, or emergency service
• A guarantee that you will remember every date, gift, or detail

Any suggestions, reminders, resurfaced memories, or organisational features are informational conveniences only. You remain solely responsible for your decisions and actions in your relationships and daily life.

2. Eligibility

You must be old enough to form a binding contract in your jurisdiction, and in any case at least 13 years old (or the higher age required where you live). If you are under the age of majority, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.

You must comply with Apple's App Store terms and any applicable export, sanctions, and local laws.

3. License grant

Subject to your compliance with these Terms and Apple's App Store rules, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the App on Apple-branded products that you own or control, solely for your personal use, as permitted by the App Store Terms of Use / Licensed Application End User License Agreement (Apple's standard EULA), as applicable.

Except as expressly permitted by these Terms or by law that cannot be excluded:

• You may not copy, modify, distribute, sell, rent, lease, lend, or sublicense the App
• You may not reverse engineer, decompile, or attempt to extract source code, except where mandatory law allows
• You may not remove proprietary notices or attempt to bypass security, subscription, or access controls
• You may not use the App to build a competing product using our non-public materials or reverse-engineered designs

All rights not expressly granted are reserved by us and our licensors.

4. Your content and responsibility

You are solely responsible for all information and content you enter into the App, including names, photos, dates, notes, memories, gift ideas, prices, and reminder settings ("Your Content").

You represent and warrant that:

• You have all rights and permissions needed to store and use Your Content in the App
• Your Content does not violate any law or the rights of any person (including privacy, publicity, and intellectual property rights)
• You will not use the App to stalk, harass, threaten, defame, or harm any person
• You will not store content that is illegal, exploitative, or that you are not allowed to possess

We do not claim ownership of Your Content. You grant us only the limited technical rights needed to operate features you request on your device (for example, storing and displaying Your Content locally within the App). Relationship content you enter is stored on your device as described in our Privacy Policy.

You are responsible for backing up Your Content if you want copies outside the App, and for securing your device, Apple ID, and notification settings.

5. Acceptable use

You agree not to:

• Use the App for any unlawful, fraudulent, or abusive purpose
• Interfere with or disrupt the App, related services, or other users' devices
• Attempt to gain unauthorised access to Pro features, subscription systems, or other accounts
• Misuse free trials, refunds, or restore flows in bad faith
• Upload malware or attempt to compromise device or App integrity
• Use the App in any way that could create liability for us or Apple

6. Subscriptions, trials, and billing

Some features may require a paid subscription ("Pro" or similar). Payment is processed by Apple through the App Store / StoreKit. We do not receive or store your full payment card details.

Unless Apple's terms or the product page state otherwise:

• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
• If a free trial or introductory offer is available, it converts to a paid subscription at the end of the trial/intro period unless you cancel before it ends
• Your Apple ID account is charged at confirmation of purchase and upon each renewal
• Prices, offer lengths, and available packages may vary by country, storefront, and over time, and are shown in the App Store / paywall at purchase
• Manage or cancel subscriptions in Settings → [your name] → Subscriptions (or Apple ID → Subscriptions) on your device
• Deleting the App does not cancel a subscription by itself
• Refunds, billing disputes, and payment method issues are handled according to Apple's policies and processes

We use RevenueCat (and Apple's purchase systems) to validate entitlements, restore purchases, and unlock paid features. Subscription status depends on Apple's records and network availability. Temporary delays in unlocking or restoring access can occur; reinstalling, restoring purchases, or contacting support may help.

We may change subscription pricing or feature packaging prospectively. Changes to existing subscriptions are handled in accordance with Apple's rules and applicable law.

7. Reminders and notifications

Notifications and reminders are provided as a convenience only. Delivery and timing may be affected by device settings, Focus / Do Not Disturb modes, low power mode, permission status, OS updates, connectivity, or Apple system behaviour.

We do not guarantee that any reminder will be delivered, seen, or acted upon at any specific time. You remain responsible for tracking important dates and obligations yourself.

8. Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. If there is a conflict between these Terms and the Privacy Policy on a privacy-specific topic, the Privacy Policy controls for that topic.

9. Intellectual property

The App, including its software, design, branding, icons, text, layout, and other materials (excluding Your Content), is owned by us or our licensors and is protected by intellectual property and other laws. "Relationship Tracker", "Relationship Tracker Pro", and related branding are used as product names for the App.

These Terms do not transfer any ownership of the App to you. Feedback you send us (ideas, suggestions, bug reports) may be used by us freely without obligation to you, to the extent permitted by law.

10. Third-party services

The App may rely on third-party services, including Apple (App Store, StoreKit, device OS features) and RevenueCat (subscription management). Those services are subject to their own terms and privacy policies. We are not responsible for third-party outages, policy changes, or practices outside our reasonable control.

11. Availability, updates, and changes

We may update, modify, suspend, or discontinue the App or any feature at any time, with or without notice, where permitted by law. We may release updates that you must install to continue using certain features or for security/compatibility reasons.

We may update these Terms from time to time. When we do, we will revise the effective / last updated date above. Continued use of the App after updated Terms take effect constitutes acceptance of the revised Terms to the extent permitted by law. If you do not agree, stop using the App and delete it from your device (and cancel any subscription via Apple if you no longer want it).

12. Termination

You may stop using the App at any time by deleting it. You remain responsible for cancelling any active subscription through Apple if you wish to stop billing.

We may suspend or terminate your license to use the App if you materially breach these Terms, misuse the App, or if required by law or by Apple. Upon termination, your license ends and you must stop using the App. Sections that by their nature should survive (including ownership, disclaimers, limitation of liability, indemnity, governing law) will survive termination.

13. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

• THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS
• REMINDERS OR FEATURES WILL MEET YOUR EXPECTATIONS OR PREVENT FORGOTTEN DATES, GIFTS, OR RELATIONSHIP ISSUES
• DATA STORED ON YOUR DEVICE WILL NEVER BE LOST (FOR EXAMPLE DUE TO DEVICE FAILURE, DELETION, OS BUGS, OR BACKUP SETTINGS)

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN THOSE CASES, THE EXCLUSIONS APPLY TO THE FULLEST EXTENT PERMITTED.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE (AND OUR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND SUPPLIERS) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE APP OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID US FOR THE APP OR SUBSCRIPTIONS IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE CLAIM; OR (B) FIFTY POUNDS STERLING (GBP £50).

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR FOR FRAUD OR FRAUDULENT MISREPRESENTATION, WHERE SUCH EXCLUSION IS PROHIBITED.

15. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold harmless us and our officers, directors, employees, and contractors from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) Your Content; (b) your misuse of the App; (c) your violation of these Terms; or (d) your violation of any law or third-party rights.

16. Apple-required terms

You acknowledge that:

• These Terms are between you and us, not with Apple
• Apple has no obligation to provide maintenance or support services for the App
• In the event of any failure of the App to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price for the App (if any) to the extent required by Apple's terms; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App
• Apple is not responsible for addressing claims by you or any third party relating to the App or your possession/use of the App, including product liability claims, legal/regulatory claims, or consumer protection claims
• In the event of any third-party claim that the App or your possession and use of the App infringes intellectual property rights, we (not Apple) are responsible for the investigation, defence, settlement, and discharge of such claim to the extent required by these Terms and applicable law
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary

You represent that you are not located in a country subject to a U.S. Government embargo, or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties, to the extent such representations are required for App Store distribution.

17. Governing law and disputes

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law rules that would require another jurisdiction's laws.

The courts of England and Wales have exclusive jurisdiction over disputes arising out of or relating to these Terms or the App, except where mandatory consumer protection laws in your country of residence require that you may bring claims in your local courts, or that local mandatory laws apply. Nothing in this section limits any non-waivable consumer rights you may have.

18. General

Entire agreement. These Terms, together with the Privacy Policy and any App Store terms that apply between you and Apple, form the entire agreement between you and us regarding the App, and supersede prior agreements on that subject.

Severability. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.

Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, corporate reorganisation, or sale of assets.

Language. If these Terms are translated, the English version controls to the extent permitted by law, unless mandatory local law requires otherwise.

No third-party rights. Except for Apple as described above, nothing in these Terms confers rights on any third party under the Contracts (Rights of Third Parties) Act 1999, except where required by law.

19. Contact

Questions about these Terms:

[email protected]